SAFMA Members-Only Facilities Management Site Visit | Gateway Theatre of Shopping

Experience Facilities Management Behind One of Southern Africa’s Largest Shopping Centres!

What does it take to manage a facility spanning 182,398 m², accommodating more than 450 retailers and welcoming over 2 million visitors every month?

SAFMA invites you to an exclusive Members-Only Facilities Management Site Visit to Gateway Theatre of Shopping.

Go beyond the shopping experience and gain valuable insight into the facilities, infrastructure and operational systems that support one of the largest shopping complexes in the Southern Hemisphere. This visit offers FM professionals an opportunity to see Facilities Management in action and explore the operational demands of managing a large-scale, high-footfall retail and entertainment environment.

Why Attend?

Gateway Theatre of Shopping offers a fascinating, real-world Facilities Management environment, featuring:

• 182,398 m² of total floor area.
• 450+ retailers and more than 90 restaurants.
• 2 million+ visitors every month.
• 11,353 rooftop solar panels installed across 35 roofs.

First-hand exposure to the complexities of managing a major retail and entertainment destination. For Facilities Management professionals, this is an opportunity to gain practical insight into large-scale operations, infrastructure management, sustainability, energy efficiency and asset performance.

Event Details

• Date: Wednesday, 18 November 2026
• Time: 09:30 – 12:00
• Venue: Gateway Theatre of Shopping
• Address: 1 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks
• Meeting Point: All attendees are requested to meet at the Gateway Theatre of Shopping Centre Management Office at 09:30, where the group will be welcomed before the site visit commences. To access the office, kindly use the glass lifts at entrance 5, mezzanine level.
• Refreshments: Tea, coffee and biscuits will be provided.

Important Information

• This event is exclusively for SAFMA members.
• Attendance is limited to 50 participants.
• There is no cost to attend.
• Registration is compulsory due to limited capacity.

Secure Your Place!

With only 50 spaces available, members are encouraged to register early to avoid disappointment. We look forward to welcoming you to an informative and practical Facilities Management experience at Gateway Theatre of Shopping!