Mapping your Employee Journey

Fri Jun 21, 08:00 - Fri Jun 21, 17:00

Protea Fire and Ice Melrose Arch


In all of our employee lifecycles, there are moments that matter - moments that are really important and that could spell the difference between feeling fully engaged at work or disengaged. Can you think of examples in your personal experience?

This workshop focuses on creating the employee journey map and identifying the moments that matter in the employee journey. Map each touchpoint in your employees’ journey from start to part. Use design thinking to identify the moments that matter in your employees’ experience. Use Torque’s journey mapping template to map your employee journey with the help of an EXperienced coach.

Get the most out of the workshop day with our hands-on approach and tailored support. We'll provide practical tools and templates that make learning a breeze, giving you the confidence to apply what you've learned right away. Our on-the-day coaching means you'll have someone by your side, helping you navigate any challenges and ensuring you get the most out of the experience. And with pitch sessions, you'll have the chance to showcase your ideas and receive valuable feedback. 

Reinvent your Employee Experience (EX) with our series of full day workshops. Led by Sally Acton, multi-award-winning business owner and CEO of Torque Employee Experience agency, these full day workshops offer a practical roadmap to uncovering what truly matters in your workplace and creating an engaged workforce.  

Did you know that the average onboarding process has 54 different activities?

Why should you care about the employee journey? Identifying and optimising the "moments that matter" contributes towards high employee engagement. According to Gallup, high employee engagement results in: 

  • 18% higher productivity, specifically in sales 
  • 23% higher profitability 
  • 10% higher customer loyalty and engagement 
  • 41% decrease in quality defects 
  • 64% decrease in safety incidents and accidents 
  • 28% less theft and shrinkage 
  • Up to 65% lower staff turnover 

Developing and implementing your employee experience strategy has a direct impact on the bottom line. 

Say goodbye to the confusion around defining your EVP and ensuring it accurately reflects your brand. Understand what your employees really need and how to communicate effectively with different types of team members. Plus, learn how to make the case to "the powers that be that investing in a better workplace is essential. It's all about getting to know your people and making work a better place to be. 


Why should you attend? 

Practice makes perfect! Torque’s CEO, Sally Acton, will spearhead these practical workshops with hands-on exercises designed to equip you with the latest tips and tools for EXcellence. 

Who is this for? 

Whether you're a seasoned leader deeply invested in improving your team's experience; a fresh startup determined to nurture your workforce; an HR Manager striving for excellence; or an aspiring HR Generalist, we invite you to leverage our EXperience to reinvent your workplace EX. 

  • HR Directors 
  • Human Resources Managers 
  • HR Business Partners 
  • Talent Acquisition Managers 
  • Learning and Development Specialists 
  • Employee Relations Managers 
  • Training Managers 
  • Organisational Development Consultants 
  • Compensation and Benefits Managers 
  • Performance Management Specialists 
  • Business owners 

The other workshops in the series:

Friday, 31st May:  Workshop #1: Developing your Employee Value Proposition (EVP) 

  • Aligning brand identity with EVP 
  • Identifying key talent drivers 
  • Creating a unique EVP 

Friday, 26th July:  Workshop #3: Mapping your employee personas 

  • Mapping employee personas 
  • Building a communication plan 
  • Aligning messaging with personas 

Book here: 

Friday, 30th August:  Workshop #4: Reinventing your EX-strategy in an experience economy 

  • Demonstrating ROI for EX initiatives 
  • Pitching EX to the boss 
  • Illustrating EX impact 

Time: 09:00 - 16:30 

Venue: Protea Fire & Ice, Melrose Arch, Whitely Street, Melrose Arch Precinct, Melrose Arch 

Cost: R4,000 per workshop 

Join us for all four workshops or cherry pick the ones that you need to attend. 

Receive a complimentary ticket for our annual Torquing with Giants on Friday, 27th September when you book to attend all four workshops. 


Mapping your Employee Journey
Protea Fire and Ice Melrose Arch
Melrose Arch Precinct, 22 Whiteley Rd, Birnam, Johannesburg, 2076
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