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Do you know the value of great customer experience in the speaking and events industry?



Malaysian Speaker, Jonathan Low CSP PCC works with corporations and professionals to measurably improve their leadership effectiveness and customer service. Jonathan has more than 30 years of professional & international business experience in executive positions in the events and service industry. A Certified Speaking Professional (CSP) Jonathan has successfully delivered his high energy, fun and highly engaging programs to international participants across the world, besides being a transformational speaker at numerous international conferences. Click here to see an example of Jonathan's performance.


Jonathan is spending just two days in Cape Town and we have secured his services to share his message with you and your team for this half day session. Monday evening, November 5th, 16:00 - 19:30?


Winning Clients’ Loyalty

7 Proven Practices to find Amazing Fans at Events?


Every speaker or event professional wants to work out how to convert their customers and clients into loyal and amazing fans. Not only will they stay with you for the long-term, they will also be your best ambassadors through their enthusiastic, free, word-of-mouth advertising for your business. These amazing fans of yours will provide a constant and growing stream of sales, revenue and opportunities for your speaking or event business – a source of business sustainability and prosperity. The key question is “How?”


Program Objectives

At the end of this half day experiential learning program, participants will:

- Have a better understanding of the speaking and events industry

- Develop better customer Engagement, Relationship and Connection for higher retention & loyalty?with partners

- Embrace change and innovate creatively to achieve greater partnership and loyalty


Network

Network with others in the industry, including Past President of the Malaysia Association of Professional Speakers as well as the Global Speakers Federation, Jonathan Low, Past Secretary to the Global Speakers Federation, Charlotte Kemp, Past President of the Professional Speakers Association of Southern Africa, Richard Mulvey, PSASA Chapter Presidents and event professionals.


Jonathan's reputation is world wide. Click Here to see what Jack Canfield (co author of Chicken Soup for the Soul) has to say about Jonathan Low. https://youtu.be/tdKZ3nrUCEM

When and where?



E&M Solutions Office

Starts:
Mon 05 Nov 2018 at 4:00 PM (SAST)
Ends:
Mon 05 Nov 2018 at 7:30 PM (SAST)

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Organiser details

Charlotte Kemp

0824919252
0824919252