GENERAL TERMS AND CONDITIONS FOR SOUTH AFRICA’S BEST SPEAKERS EVENTS
ORDER AND CONTRACT.
The submission of a completed online order by the buyer (hereinafter referred to as the Client) to purchase a ticket to attend an event produced by South Africa’s Best Speakers (SABS) is considered as an offer for conclusion of a contract, as outlined in these terms and conditions which will be binding between the Client and SABS. Acceptance by the Client of these terms and conditions is indicated by their purchase of a ticket (tickets are purchased via Quicket, and by so doing, the Client also enters into a separate agreement with Quicket - https://www.quicket.co.za/terms-and-conditions.aspx
). All costs related to the purchase of the Client's ticket is carried by SABS.
OTHER CONDITIONS. Any terms or conditions contained in the Client’s acceptance which contradict or are different from these terms and conditions will not be binding on either party unless expressly accepted, in writing, by SABS.
PAYMENT TERMS. SABS requires the full payment of the registration fee on purchase of ticket. If the payment is not received by SABS, then SABS is entitled to cancel the booking. In the event that SABS agrees to delayed payment, and in the event that such payment is not received on the agreed date, then SABS will cancel the registration. SABS reserves the right to refuse entry to any client who does not pay in full and on time.
REGISTRATION FEE INCLUDES conference documentation, admission to SABS conference sessions, meals and refreshments (as advertised). The registration fee does not include: travel, hotel accommodation, transfers, insurance or any other cost or expense incurred by the Client to attend the event.
PAYMENT IN CURRENCIES OTHER THAN ZAR. In case that a client requests to make payment in a currency other than ZAR, then SABS will apply 15% currency risk surcharge to the exchange rate published by our bankers.
CANCELLATION BY CLIENT. By agreeing to these terms and conditions, the Client agrees that after purchasing a ticket to an event, the Client is not able to get a refund except as follows:
The client has the right to cancel his/her participation in the event. Cancellation must be received by SABS in writing, by mail.
- If the client cancels with more than 30 days advance notice before the start of the event, SABS will be entitled to retain and charge 50% of the amount payable for participation in the event.
- If the client cancels with or less than 30 days advance notice, or fails to attend the event, then the client shall not be entitled to any refund.
Failure to attend an event does not constitute a cancellation and the client shall not be entitled to any refund in this case.
CANCELLATION BY SABS. While every reasonable effort is made to adhere to the advertised programme, circumstances can arise which may cause changes in the programme at any time, up to and including the day of the event. This may include (but is not limited to) changes in the speaker line-up, content, date(s), location or venue, special features of the planned event, and / or any other changes. Such circumstances include but are not limited to acts of terrorism, war, extreme weather conditions, compliance with government requests, orders and legal requirements, failure of third-party suppliers to timely deliver, and failure to register the minimum target number of attendees set by SABS for a given event. SABS reserves the right to make any of the aforementioned changes, to merge the event with another event, or to postpone it or cancel it entirely as appropriate under the circumstances, at any time, up to and including the day of the event. An email sent to the client’s email address will constitute legal notice of such cancellation or change. Client agrees that SABS shall not be liable for any cost, damage or expense which may be incurred by Client as a consequence of the event being so changed, merged, postponed or cancelled and Client agrees to hold SABS harmless and to indemnify SABS in case of liability caused by any such changes, mergers, postponements or cancellations.
REFUND. In case SABS cancels an event, then SABS will make a full refund to the client of the cost of the event registration fee paid by the client. The client will have no other claim against SABS. Refund, if applicable, will be limited to the actual cost of the event ticket paid by the Client, and will be done only through the original mode of payment and in ZAR. No refund will be payable if the event is rescheduled, in which case Client may send a substitute to attend the event in their stead.
DISPUTES INVOLVING CREDIT CARD PAYMENTS. As a condition of SABS agreeing to accept your credit card as an approved form of payment, the Client especially agrees that they will remain liable for the full cost of the ticket in the event that their credit card issuer fails to make full payment to SABS for any reason whatsoever. Client also agrees that any dispute that may arise with respect to any credit card transaction must be addressed directly between the Client and SABS, and to work in good faith to resolve any such disputed invoices in timely manner.
INDEMNIFICATION. To the fullest extent permitted by the law, the Client agrees to protect, indemnify, defend and hold harmless SABS, its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively “the Claims”), in any way arising out of or relating to the event that is the subject of this contract, and regardless of cause, included but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of SABS employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require the Client to indemnify SABS or other indemnified parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the owner/s and director/s of SABS parties.
SUBSTITUTION. The Client may give their ticket to another person to attend in their stead.
PERSONAL DATA. We take the protection of your personal data very seriously, and we will not give / sell / rent / make available your data to anyone. We will use your data only for the purposes of keeping you informed of opportunities that we honestly believe will be of value to you. Just let us know if you no longer want to hear from us, and we will take every reasonable measure to comply.
We realise that data is one of the most valuable assets you have nowadays, and we take the security of your data very seriously. We take every reasonable precaution to protect your data. We securely store our data (which will include some of your own data, like your name, your email address, and your telephone number/s and so on) with leading data storage providers, who advertise that they in turn follow strict security protocols; that they use data protection technology to meet the latest technological developments and that they implement all possible current known measures to protect personal data from unauthorised third party interventions.
If you ever discover anything that you think that we should be aware of regarding how we handle your data, or safety precautions in general, please let us know.
Remember that if you communicate with us via email, or via any other online communication, chat tool or app, these methods of communication are most likely not encrypted. So, don’t ever send us any confidential information via any of these means.
JURISDICTION. This contract shall be governed and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of this contract shall be brought before the courts of the Republic of South Africa, or, in the event that parties alternatively agree to arbitration, then arbitrated in Johannesburg, South Africa.
WHO WE ARE. South Africa’s Best Speakers is a division of S.K. du Plessis, a sole proprietor Trading As Stef du Plessis & Associates, located at 81 David Avenue, Duxberry, 2191, South Africa, telephone +27 (0)11 787 0829. VAT number 4540194406.
SABS is a marketing platform, owned and operated by Stef du Plessis. Whilst events produced under the SABS brand are managed exclusively by Stef du Plessis, each of the speakers listed on the platform operate as a separate entity, outside of these events. At no time does Stef du Plessis assume any responsibility for the actions, failures or opinions expressed by any of the other speakers on the platform. Neither are any of these speakers responsible for any of the other speakers’, Stef du Plessis' or SABS' actions, failures or opinions.
Neither Stef du Plessis, South Africa’s Best Speakers, its owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents, or any of the speakers on the platform, have any relationship with Quicket (www.quicket.co.za) other than that we contract their services to facilitate ticketing for our events, nor do we assume any responsibility whatsoever for the ticketing transaction facilitated by Quicket.