Supercharge your learning on Customer Experience(CX) Day - Strategy, Measurement and Innovation (Johannesburg)

ABOUT

Celebrate Customer Experience (CX) Day with Brandlove, Multichoice and Flysafair for a few unadulterated hours of learning from and with each other.

We will be celebrating and learning with Customer Experience professionals across the globe on CX Day. See more information on http://www.cxday.org/ of what will be happening around the globe.

Three passionate CX professionals, Kirby Gordon, Clint Payne and Chantel Botha will be sharing some of their passion and knowledge in Johannesburg while 2 mad hatters and customer experience designers, Johan Botha and Mareli Smit will be running a Customer Journey Jamming session in Cape Town

The practical no-bullish*t approach to CX…. Join the pragmatists!

AGENDA:

(1) The Customer Experience (CX) Eco system - what are the practical self-help questions for you to answer

(2) Practical CX measurement - translate data into actions

(3) Q&A About practical innovation

Secure your seat by buying a ticket of which the proceeds will be donated to a charity of the presenters choice on the day.

Venue sponsored by: Clint Payne from Multichoice

Link to Cape Town Event

DIRECTIONS