The Haunted Forest ® 10 Year Anniversary

What is The Haunted Forest?

It is a Halloween Themed Picnic Event, commenced in 2016, Gauteng, South Africa.

Age Policy?

All ages are welcome to attend with day-time being toddler friendly and evenings for teens and adults. In previous years we kept the day for young people and the evening for adults only. Due to public demand we have adapted this format:

1. The films are programed in such a way to become scarier through out the event, starting with a cartoon and ending with extreme horror. The age restrictions are added to the schedule.
2. We recommend toddlers for Trick & Treating to come during the scheduled times.
3. The Haunted House is open all day and not suitable for small children.
4. The Haunted Forest opens in the afternoon for Trick & Treat but becomes more suitable for older young people and adults in the evening.

We do not take any responsibility for nightmares or screams; each parent has their own methods and standards. Look at the schedule, entertainment available and plan your day accordingly.

1. Children under 2 must be registered when purchasing tickets on the Quicket site.
2. You must be aged 18 years or over to purchase tickets to this event.
3. Children aged 13-17 year olds are permitted to attend when accompanied by an adult, at all times! No, you may not just drop your kids off, they are yours after all.
4. Children aged 17 years and under must be accompanied by a ticket holding adult throughout the event, limited to a maximum of two children per adult.
5. The accepted forms of ID are Passport / ID Book / Drivers License.

Can I bring my own FOOD?

1. No, unfortunately not.
2. No alcohol, juices or soft drinks.
3. Yes, you can bring water with you.

Can I bring my FURBABIES!?

YES! :) All babies to be on leads and remember those poop bags!

Festival Do's:

1. A smile :)
2. This is a green field site, do wear flat shoes and bring a head lamp for the forest.
3. A picnic blanket, remember to bring a waterproof one. Don't have one, put a black bag under your blanket to keep the damp out.
4. These are outdoor events, prepare for all weather conditions ie Sun & Rain!
5. An outdoor umbrella, but you may NOT place it so it impedes on another persons view or directly in front of the screen.
6. LOW camping chairs.

Festival Dont's:

1. Any camping equipment such as gazebos.
2. Glass in any shape or form.
3. The Kitchen Sink :)
4. Any drugs or legal highs.
5. Dogs are allowed during the day but not in the evenings and must be kept on a leash at all times. The Haunted Forest nor the Haunted House is suitable for pets.
6. Smoking is only allowed outside and not in any enclosed areas.
7. No alcohol, juices or soft drinks.

What if it rains?

1. You get wet!
2. The Haunted Forest® is advertised as an outdoor event i.e. a green-field site; no roof!
3. There are limited covered areas. We can-not cover the entire area.

Weather General?

1. The Haunted Forest® is advertised as an outdoor events, ie. a greenfield site, and the event will go ahead come rain or shine.
2. As the weather can be temperamental, we can only prepare until the day before the event.
3. When you make the decision to purchase a ticket to an outdoor event, you choose to attend an event that will face the elements and that means you too!
4. No, there will be no refunds should the event face heavy rains.

Waste:

1. Please place your waste in bins.
2. Do not litter.
3. All waste is sorted for recycling on site.

Can we buy Drinks and Food at the event?

1. Yes, we have food vendors on site and the bar.

I’ve recently had an operation and would like to bring a chair?

1. Email us at [email protected] also check our Special Needs Policy.

People with Special Needs / Disabled Access and Policy:

We support People with Special needs and theIr right to equal access. We provide a complimentary “Carer” Ticket to guest who may be wheelchair bound, or with Special Needs, to our events. Please note this is a greenfield site / outdoor venue and we do our best to make it comfortable for you.

Disabled Access and Carers Tickets:

Guest are required to purchase their Special Needs Tickets from Quicket to register their details. We will provide you with a Carer ticket so you can enjoy the event in comfort.

Disabled Facilities:

Viewing Platform: At some of our events we might have a Viewing platform for wheelchair patrons. Please note that space in this area is limited and we operate a strict 1+1 policy to access this area. However, please bear in mind that priority in this area is given to wheelchair users / patrons with disabilities and should the area become extremely busy carers may be required to move off or move to the back of the platform to make room for additional wheelchairs. Please note outdoor viewing platforms are not covered; please be prepared for all weather conditions.

Accessible Toilets: Where possible, an accessible toilet should be located beside each of the viewing platform and its use is restricted to disabled patrons. There will also be accessible toilets at the events and located at the Medical Tent, you will also be able to dispose of medical waste here. Please note that toilet service vehicles have limited access to toilets to service them during the day due to safety issues relating to large vehicles being used around crowds.

While we strive for the highest standards and employ cleaners as well as servicing vehicles, we ask you to please bear in mind this is not a sanitized environment.

Accessible Car Parking: The disabled day car park is the closest public car park to site but please bear in mind that it is still some distance from the event entrance. Information will be sent out in advance to pre-registered customers. Spaces will be available to attendees who have pre-registered to use the facility. Please note car parking passes will not be issued until approx. 1 week prior to the event.

Temporary Injuries/Impairments:

The scheme and disabled facilities are not open to those with temporary injuries such as broken bones, healing wounds and women who are pregnant.

There are Medical and Welfare facilities on site that are available to everyone. Our on-site medics are equipped to provide first aid assistance, attend to minor casualties and resuscitations.Stewards and security are also on hand and where possible can offer to help and support you if you are unwell or require assistance.If you are planning on arriving at the event using public transport while having a temporary impairment please note that the drop off point may be some distance from the event entrance.

GENERAL:

No unauthorised buses, coaches or trucks will be allowed on site.

You give your express consent to your actual / simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by The Haunted Forest® or security staff which may be carried out for the security of customers and/or the prevention of crime.

Do not buy tickets, wristbands or goods from unlawful street traders/touts/public. They are invalid.

Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated

No trading allowed within the venue without the Organisers prior consent.

Artists and billed attractions may be subject to change.

These Terms and Conditions (T&Cs) incorporate, and should be read together with, any Vendor’s and/or Agent’s T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent.

REFUNDS:

Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.

A minimum of the face value of the ticket will be refunded.

Refunds should be obtained from the point of purchase.

Refunds are only considered on major cancellation, substantial alteration or by special exception determined by the promoter.

DAMAGE/LOSSES:

The Haunted Forest® is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event other than caused as a result of our negligence.

AGE POLICY:

Children aged 17 years and under must be accompanied by a ticket holding adult, limited to a maximum of two children per adult.

You must be aged 18 years or over to purchase tickets to this event.

TICKETS AND WRISTBANDS:

All wristbands remain the property of the Promoter until 5pm the day after the last day of the event.

You are responsible for your ticket prior to entering the event.

Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of the promoter.

The promoter will not issue duplicate tickets for lost or stolen tickets.

You are responsible for your wristband.

Damaged/Tampered wristbands will be refused entry into the event.

Tickets must be valid, presented in full, with stubs and not tampered with (in the event of accidental damage, refer to point of purchase prior to event).

Tickets remain the property of The Haunted Forest®.

Tickets must be exchanged for a wristband on first entry at a wristband exchange.

Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.

Tickets are non-transferable and only valid when purchased from official agents of the promoter.

SECURITY:

Anti-social behaviour may lead to eviction.

Please act responsibly.

Any person carrying illegal items or carrying out illegal activity will be reported to SAPS and refused entry.

Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.

You may be body/bag searched at the entrances, on the site or when leaving.

The promoter reserves the right to evict a customer without refund, and/or refuse admission.

Throwing gas, aerosol or similar canisters/containers on to fires is extremely dangerous and will lead to eviction.

BANNED ITEMS:

It is illegal for an over 18 to purchase alcohol on the behalf of under 18s.

Under 18’s are not permitted to bring alcohol or to purchase alcohol on site.

Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction.

Gas canisters, aerosols over 250ml, airhorns, fireworks, flares, glass, illegal substances, drugs, ‘legal highs’, laser equipment/pens, megaphones, nitrous oxide, sky or ‘chinese’ lanterns, sound systems, spray cans, tabards/high viz jackets, drones. Cans, disposable BBQs, campsite stoves, flag poles, umbrellas.

FIRE AND SAFETY:

The use of drones or similar equipment for any reason is strictly forbidden onsite without written permission from the Haunted Forest®.

Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some events.

Excessive exposure to loud music may cause damage to your hearing.

Smoking including electronic cigarettes is not permitted in enclosed public spaces or buildings.

The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere onsite.

Fires are not permitted anywhere onsite.

HOUSEKEEPING:

Please use the bins and recycling points provided on and off site.

INFORMATION & NOTIFICATION:

For ticketing enquiries please contact www.quicket.co.za

For special needs ticketing enquiries please contact: [email protected]

For non-ticketing related enquiries contact: [email protected]

Whats App message service number only: 079 5507918