Mail & Guardian AI & Robotics breakfast forum

Thu Feb 22, 08:30 - Thu Feb 22, 10:45
Melrose Arch
South Africa has only just begun to grapple with the significant threats and opportunities presented by rapid disruptive technologies. How are businesses tackling the incoming threat of artificial intelligence, automation and robotics? How are you planning to improve the workplace and business of the future?
The combination of AI and robotics is known as robotic process automation (RPA). We have already seen how automation in the manufacturing sector has impacted on blue collar workers. The concern now is if RPA will also mean the end of white-collar workforce as we know it.
RPA will benefit workforce by taking over the most mundane and repetitive parts of various processes. The pay offs include: cost reduction, speed of delivery, scalability and flexibility, improved service & better customer service, rapid return of investment, improved accuracy and consistency, faster processing and ultimately positively impact business performance.

The key for businesses now is to appreciate the complementary value that human and AI bring to the table and develop strategies that allow them to capitalise on both.

With this in mind, Mail & Guardian will host a breakfast forum, bringing HR practitioners, industry experts and specialists to provide insights, best practices, overcoming challenges and practical future strategies to shape the future organisation, workforce and getting ready for the impact of AI and robotics.

M&G invites technology solution providers, consultants and specialists to partner in hosting this compelling event. Contact [email protected] for more information on sponsorship opportunities and benefits.
Artificial intelligence & robotics - threat or opportunities
  • Combination of AI and robotics – robotic process automation (RPA) – will this eliminate human jobs?
  • What are the processes that can be automated – HR, supply chain, finance and IT?
  • Redesigning the organisation of the future
  • How can AI & robotics change HR function?
  • How will robots put the human back into HR?
  • How AI is disrupting customer service in the financial services and healthcare sectors
  • Robots and the changing face of customer experience
  • Deriving benefits - cost savings, efficiency, accuracy, scalability, flexibility, improved service delivery, better customer service and compliance
  • What is the right mix of people and machines in the workplace?
  • How do you retrain and reskill workers to tackle these disruptive technologies?
  • Future of talent acquisition and youth employment
  • Anton Fatti, Group Chief Digital Officer, Discovery
  • Dr. Harry Teifel, Founder and Chief Disruption Officer, i2B and Disruptas
  • Barry Vorster, Partner & Director, People and Organisation,  PricewaterhouseCoopers
  • Michael Daniels, Standard Bank Group
GMs, Functional Heads or Directors, VPs, Heads, Senior Managers, Executives from across industries in charge of:
  • Human resources
  • Human capital
  • People management
  • Employee engagement
  • Recruitment
  • Talent management
  • Training & development
  • Learning & development
  • Organisational development/effectiveness
  • HR strategy
  • HR technology
  • Business performance improvement
  • Robotic process automation
  • Technology/IT
  • Business performance
  • Operations
  • Finance
  • Call centre
  • Customer service/experience


Mail & Guardian AI & Robotics breakfast forum
Melrose Arch
52 Glenhove Rd, Johannesburg, 2196, South Africa
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