Mail & Guardian Design Thinking Workshop

Tue Nov 28, 08:30 - Tue Nov 28, 16:00
Glenhove Conference Centre
This workshop looks at different aspects of problem solving and radical thinking and can be seen as a new approach to finding solutions, innovation and growth. Though designing, as a craft requires years of dedicated education and talent, this workshop does not require a prior experience in design and is open to anyone with a desire to learn new techniques of design thinking.
  • Pitched at beginner entry level to middle management
  • 1 day of experiential learning with take-away toolkits
  • Solve real social and business challenges relevant to your organisation
  • Shape design thinking within your business context  

How you will benefit from attending:
  • Learn the fundamentals of design thinking and problem solving
  • Solve complex challenges through the process of structured design thinking
  • Drive better results by combining design thinking with analytical decision making
  • Establish a framework for innovation, creativity, empathy and organisational transformation
  • Develop new ways for collaboration, prototyping and commercialisation
7.45 am – 8.30 am        Arrival & registration

8.30 am – 8.45 am        Introduction, welcome and ice breaker
8.45 am – 9.15 am        Fundamentals of design thinking basics  - desirability, feasibility, viability & framework
9.15 am – 10.00 am       Framing the problem as a design challenge
10.00 am – 10.30 am     Networking morning refreshments break
10.30 am – 11.15 am     Exercise - to better understand your clients, customers and stakeholders
11.15 am – 12.00 pm    Exercise - Who are we designing for?
12.00 pm – 1.00 pm      Networking lunch
1.00 pm – 1.45 pm        Exercise - What are we designing? Ideation, innovation & creativity
1.45 pm – 2.30 pm        Making solutions tangible with prototyping
2.30 pm – 2.45 pm        Afternoon refreshments break
2.45 pm – 3.30 pm        Business case, fundraising and your pitch
3.30 pm – 4.15 pm        Reflection and closing
This workshop is ideal for professionals from any industry who are tasked with problem solving and are looking for new approaches to finding solutions. It will be pitched at beginner to middle entry level.
This workshop is ideal for professionals from any industry who are tasked with below:
- Strategy and business development (growth in new markets)
- Marketing (customer experience, customer journey, value proposition & segmentation)
- Innovation (ideation & prototyping, digital transformation and new concept development)
- HR (innovation & problem-solving capabilities, creative thinking and change management)
- Product development
  • business owners
  • CEOs/COOs/CMOs
  • social enterprise leaders
  • founders of start-ups
  • NGOs
  • business strategists
  • marketing and brand managers
  • R&D heads
  • engineering managers
  • product developers & planners
  • designers 
  • innovation consultants 
Ulrich Meyer-Hollings is joint-managing Partner at Future by Design in Cape Town. He works with large organisations to unlock adjacent or new business opportunities through structured incubation efforts. Ulrich was also a Partner at XYZ Design, an award winning industrial design company from Cape Town that works across Africa to find specific solutions to our continent’s challenges.
Previous experience includes being a Senior Associate at Deloitte Consulting’s Innovation Practice in Johannesburg and heading up the German office of ReD Associates, a leading global design thinking & innovation strategy consulting business. Ulrich has worked with MTN, Vodacom, Kagiso Media, Naspers, Equity Bank, Bertelsmann, Deutsche Telekom, BMW amongst other to drive disruptive innovation ventures across different parts of their business.
Ulrich holds a PhD in Innovation Management in Creative Industries and a Master Degree in Design Thinking from Luneburg University in Germany.


Mail & Guardian Design Thinking Workshop
Glenhove Conference Centre
52 Glenhove Rd, Johannesburg, 2196, South Africa
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