2-day Leadership and Management Course

Leadership and Management Course - Cape Town

We are excited to announce a 2-day Leadership and Management Course. This course is designed by experts for both the aspiring and current managers to equip you with leadership skills to manage high-performance teams.

Who Should Attend?

This course is suitable for all managers and supervisors in any industry.

The course is held in Cape Town.

Specific Outcomes:

After this course, you will be able to:

•  Manage and lead high-performance teams
• Delegate effectively
• Run effective meetings
• Deal with poor performance
• Motivate and mentor your team members
• Set goals and help your team to achieve them

What does the course cover?

• Differentiating between leadership and management
• Factors of leadership
• Leadership challenges at work
• Management challenges at work
• Recognizing leadership styles
• Effective delegation & situational leadership
• The managerial grid
• Four development levels of followers
• The four situational leadership styles
• Adapting your leadership style
• Influencing and motivating your team
• The art of persuasion and negotiation
• The speed of Trust – The heart of leadership
• The essentials of management – Planning, organizing, controlling
• The top ten qualities of and excellent manager
• Interviewing and selection skills
• Running effective meetings
• Arrangements prior to meeting
• Standard Items on agenda
• Secrets to successful business meetings
• How to deal with disruptive individuals in meetings
• Managing performance
• Examples of organizational performance standards
• Appraisal Skills – Dealing with poor performance
• Stretching your team to develop
• Decision making and delegation skills
• Team evolution stages
• Coaching and mentoring skills for managers
• Types of mentoring
• Coaching and mentoring connection process
• Managing of challenging behaviours
• Managing pressure

Differentiating Between Leadership and Management

• Factors of leadership
• Follower
• Leader
• Communication
• Situation

Challenges at Work

• Creating and maintaining a diversified team
• Inspiring others to share the leader’s/ organizational vision
• Facilitating open and clear communication among co-workers
• Empowering incumbents to take action
• Providing inspiration to others

Management Challenges at Work

• Achieving a stretch goal
• Bringing out the best in your employees
• Dealing with underperforming employees
• Dealing with outstanding employees
• Hiring the right people
• Responding to a crisis
• Continuous improvement

Management Styles

• Authoritarian (autocratic)
• Participative, consultative, democratic
• Delegative(Free reign)
• Situational leadership model
• The managerial grid: Blake and Mouton
• Directive and Supportive behaviours
• Development levels

Leadership Styles

• Telling/ Directing
• Selling/ Coaching
• Participating/ Supporting
• Delegating
• Influencing strategies

The Speed of Trust –the Heart of Leadership

• Training people how to think
• Defining trust
• Bling spots
• Communicating with intention
• Preparation
• Mechanics
• Producing the win/win attitude

Essentials of Management

• Elements of management
• Guidelines to ensuring successful planning and implementation
• The process of organizing
• Organizational theories
• Tools of control
• The top ten qualities of an excellent manager

Interviewing and Selection Skills

• Do your homework
• Don’t rush to judgment
• Studying behavior
• Changing things up
• Maintaining a consistent evaluation process

Running Effective Meetings

• How to prepare for meetings
• Tips on running weekly team meetings
• Preparing documents needed for the meeting
• Picking the right place and time for the meeting
• Arranging meeting venue
• Giving enough warning for the meeting
• Checking matters arising from previous meetings
• Setting time limits for the meeting
• Logistics –planning and organizing your meeting or training
• Standard items of the agenda
• Date and time of the meeting
• Venue, Attendance, Adoption of agenda
• Minutes from last meeting
• Matters arising
• Reports from sub-committees
• Financial report
• New business
• Conducting meetings

Secrets to Successful Business Meetings

• Mirroring techniques
• Using the power of silence to win people over
• Positive body movements
• Exploiting unique behavioural patterns to read people’s minds

Dealing with Disruptive Individuals at Meetings

• Creating a smaller audience for them
• Getting the disruptive person to confront the issue
• Attacking the content
• Preparing the meeting to diffuse the disruption
• Suggesting a role reversal
• Listening –just in case
• Remaining calm and in control
• Making effective and impactful presentations