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Emotional Intelligence for the Virtual Office

Mon Aug 24, 08:00 - Fri Dec 18, 08:00

Event is online

ABOUT

Different circumstances - same EQ - globalization and technology are here to stay.

Managers must recognize the new norms digital communication presents within the workplace and know that this will be the primary mode of engaging with workers, working remotely. 

Emotional intelligence's importance does not go away just because we work in digital workplaces. It is just as important — if not more so — as when all members of a company worked together in a central location. 

Learning the nuances of different communications styles must become part of emotional intelligence today. Master that, and you will become an expert in emotional intelligence in the digital era.

Session 1 - (2 hours)

  1. Why You Need Emotional Intelligence for Virtual Work Success.
  2. So what exactly is Emotional Intelligence?
  3. Daniel Goleman´s mixed model, which includes 5 key skills and competencies. They are:
  • Self-awareness
  • Self-regulation
  • Social skills
  • Empathy
  • Motivation

Homework – complete the 5 skills and competencies based on your virtual office

Session 2 – (2 hours)

  1. How does Emotional Intelligence apply in the virtual work space?
  2. How Do I Show Emotional Intelligence in Virtual Communications?
  • Host face-to-face refresher meetings
  • Leverage video chat regularly
  • Remain authentic and check in frequently
  1. Mastering Emotional Intelligence in the virtual Workplace
  2. Where does emotional intelligence stand in a globalized business climate, especially in light of the communication challenges that remote work introduces?

Homework – complete the questionnaire about EQ and your virtual team

Session 3 (2 hours)

  1. Communication tips
  2. Adjusting Tone to Medium
  3. Technology tips
  4. Connection tips

Homework – how can you utilize the tips to make your virtual experience and emotional intelligent one?

To register with us, send email for the above training:

[email protected]

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